Shipping policy

Thank you for visiting and shopping at Sharvi Shop. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within [e.g., 1-2 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Note: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

 

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

  • Standard Shipping: [e.g., 5-7 business days] — [e.g., Free / ₹50 / Rs. XX]

  • Express Shipping (if applicable): [e.g., 2-4 business days] — [e.g., ₹100 / Rs. XX]

Delivery delays can occasionally occur due to unforeseen circumstances, local holidays, or extreme weather conditions.

3. Cash on Delivery (COD) (Optional - Remove if not applicable)

We offer Cash on Delivery (COD) for most pin codes.

  • An additional COD convenience fee of [e.g., ₹40 / Free] may apply at checkout.

  • Please ensure you provide a valid phone number and complete address, as our team may call or text you to confirm your COD order before dispatching.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email and/or SMS once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours of shipment. You can track your order using the link provided in the message.

5. Damages and Incorrect Items

Sharvi Shop is committed to ensuring your products reach you safely. If you receive your order damaged, or if an incorrect item is delivered, please contact us immediately at [Insert Support Email] or WhatsApp us at [Insert Phone Number].

Please save all packaging materials and damaged goods, and take a clear photo/unboxing video to help us process your replacement swiftly.

6. Missing or Lost Packages

If your tracking information shows that your package was delivered but you haven't received it, please check with your neighbors or contact the local courier service office first. If you still cannot locate it, contact our customer support within [e.g., 3 days] of the marked delivery date, and we will assist you in investigating.

7. Contact Information

If you have any questions about the shipping and delivery of your order, please contact us:

  • Email: sharvishpos@gmail.com

  • Phone/WhatsApp: 9519033110